Does Email Inspire Donors?

Does Email Inspire Donors?

The data tells a story. The question is what lessons we can learn from it. Global Giving Trends The biennial Global Trends in Giving Report (produced by Nonprofit Tech For Good and sponsored by Funraise) is chock full of important data for your organization to review...
Fluffernutters On My Mind

Fluffernutters On My Mind

For six straight years lunch was always the same: A fluffernutter. If you don’t know what that is, then I feel bad for you because it’s the yummiest sandwich. It’s peanut butter and marshmallow fluff on bread. As an adult, because I’m supposed to eat “healthy,” I...
Customer Service

Customer Service

Crisis management 101: Make a mistake? Fess up. Right away. Don’t wait for followers, supporters, the press and social media to pile on. I know it’s hard to admit you screwed up but we’re all human and these things happen. In fact, by apologizing, admitting your...