Better Donor Communications

Better Donor Communications

A guest post by Mary Cahalane If I could change one thing in our sector, I would focus on better communication with our supporters. This means communicating consistently. Communicating with purpose. And communicating like a human. I’ll say more about each. But first,...
Erase The Poverty Mindset

Erase The Poverty Mindset

A guest post by Jess Birken Around the nonprofit sector, you run into phrases like this everywhere: “Of every dollar donated, 99 cents goes DIRECTLY TO saving the snails!” Or, even worse, you’ll see a pie chart like this cropping up on nonprofit...
When Big Numbers Lie

When Big Numbers Lie

Fifteen years ago this month, I was appointed CEO of a wonderful nonprofit. This organization ran a nursery and kindergarten. What made them special? They were the first of its kind in Israel to have kids with and without disabilities learning together. It was a...
Five Social Media Mistakes To Avoid

Five Social Media Mistakes To Avoid

It’s called social media cause it’s meant to be “social.” It’s a conversation with followers and with your target audience. But far too often I see nonprofits who are simply not engaging in conversation. They’re busy broadcasting their latest news. Their most recent...
Response Time

Response Time

You ask your kids to do something. No answer. You ask again, in a pleasant voice. Still nothing. You ask a third time but this time it’s without a smile. No response from the kids. Finally, you walk into their room and you raise your voice and that gets a response....