Look Back To Look Forward

Look Back To Look Forward

Last month Giving USA published its Annual Report on Philanthropy for 2022. It’s not looking great on the giving landscape. But just because the numbers are problematic doesn’t mean your nonprofit has to suffer and deal with a downturn in donations. Looking Back To...
An Infinite Loop Of Insanity

An Infinite Loop Of Insanity

How many times have you had a bad customer experience, whether with an online store, a physical store, a restaurant, airline or other? My guess is more than once. And it’s frustrating as hell. You don’t get what you want, you have a hard time getting service or...
The Importance Of OOO Emails

The Importance Of OOO Emails

“I am out of office until 11/7 and will respond upon my return. Thank you.” The generic out of office (OOO) email. We’ve all seen them and very possibly used them. But if you’re not putting a little thought into your OOO message, you’re doing a disservice to both your...
Erase The Poverty Mindset

Erase The Poverty Mindset

A guest post by Jess Birken Around the nonprofit sector, you run into phrases like this everywhere: “Of every dollar donated, 99 cents goes DIRECTLY TO saving the snails!” Or, even worse, you’ll see a pie chart like this cropping up on nonprofit...
The Opening Line

The Opening Line

“Thank you for your donation of $100.” Every time I see that as the opening sentence on a thank you letter, I die a little inside. Gratitude Attitude Last week I gave a training for more than 40 nonprofits who work in the Abilene, Texas community. The topic? Gratitude...