by Ephraim | Oct 25, 2023 | donors, fundraising, retention
Last night I gave a presentation about gratitude and donor retention. At the beginning I shared this quote from Mark Phillips of Bluefrog Fundraising: “They are not one of your donors. You are one of their charities.” 🎯 They’re Mine! When it comes to donors,...
by Ephraim | Oct 11, 2023 | donors, fundraising, retention
Qgiv recently released a very important study which was based on data they received from both fundraisers AND donors. Both sides of the table! A few weeks ago I posted some lessons and insights from the data obtained from fundraisers. Today we’re going to learn how...
by Ephraim | Sep 10, 2023 | donors, fundraising, fundraising copy
Fundraising letters. Social media posts. Grant applications. Corporate sponsorship forms. Emails. Brochures. PowerPoint slides. At one point, I was the copywriter for all the above (and more!) for a national nonprofit. I was an outside consultant, handling the full...
by Ephraim | Jul 17, 2023 | data, donors, philanthropy
Last month Giving USA published its Annual Report on Philanthropy for 2022. It’s not looking great on the giving landscape. But just because the numbers are problematic doesn’t mean your nonprofit has to suffer and deal with a downturn in donations. Looking Back To...
by Ephraim | Jun 12, 2023 | donors, fundraising, retention
How many times have you had a bad customer experience, whether with an online store, a physical store, a restaurant, airline or other? My guess is more than once. And it’s frustrating as hell. You don’t get what you want, you have a hard time getting service or...
by Ephraim | Feb 6, 2023 | donors, email, nonprofit
“I am out of office until 11/7 and will respond upon my return. Thank you.” The generic out of office (OOO) email. We’ve all seen them and very possibly used them. But if you’re not putting a little thought into your OOO message, you’re doing a disservice to both your...