More Than Just Paper

More Than Just Paper

Sometimes a piece of paper isn’t just a piece of paper. Two simple pieces of paper taught me about asking and giving back. The ask I was riding the train in Israel. An older gentleman came into the car and distributed this to everyone: It reads: “A family with 5...
Great Gratitude

Great Gratitude

When I talk with clients, prospective clients and large audiences, I always hone in on two points related to building relationships: The nonprofit sector’s donor retention average hovers around 45%. That’s abysmal. Acquisition costs more than retention. Organizations...