by Ephraim | Jun 25, 2019 | Facebook, social media
On June 8, 2018, I posted the following on Facebook: Since then, nothing. No posts, no Likes, no shares, no comments. Know what? It’s been great! I did not leave the platform altogether. Instead I decided to embark on a 1-year experiment. “Leaving” Facebook The...
by Ephraim | Jun 17, 2019 | data, nonprofit
Data nerds, unite! Each year Mary Meeker, a general partner at venture capital firm Bond Capital, releases her Internet Trends report. It is one of the most anticipated and important slide decks of the year. Mary provides a thorough overview of what’s happening on the...
by Ephraim | Jun 4, 2019 | campaigns, communications, marketing
This post originally appeared in eJewish Philanthropy. “Rude,” “ill-informed,” crass.” No, not from a discussion on a cable news political program. These were the words of Vicky Saynor, a cancer patient, in reaction to a recent campaign video launched by Breast Cancer...
by Ephraim | May 14, 2019 | nonprofit
“Tell us about one of your negative qualities.” 🙄 We’ve all been there. Interviews sometimes are great and sometimes they’re a train wreck. Doesn’t matter what side of the table you’re sitting on. When it goes south, it really goes...
by Ephraim | May 7, 2019 | customer service, marketing
Many times in life, it’s the little things that bring us pleasure. When it comes to good customer service, subtle touches leave their mark, make for happier customers and create brand loyalty. On the scale of things that really annoy us, being on hold waiting for a...