Last night I gave a presentation about gratitude and donor retention. At the beginning I shared this quote from Mark Phillips of Bluefrog Fundraising: “They are not one of your donors. You are one of their charities.” 🎯 They’re Mine! When it comes to donors,...
Qgiv recently released a very important study which was based on data they received from both fundraisers AND donors. Both sides of the table! A few weeks ago I posted some lessons and insights from the data obtained from fundraisers. Today we’re going to learn how...
Guest post by Steve Latham, Co-founder and CEO of DonateStock The murky outlook for fundraising means nonprofits will need to work smarter to meet their budget goals in 2023. This challenging setup presents a wake-up call for the nonprofit industry. Organizations of...
Seeing things from both sides of the table provides great perspective. For example, I wasn’t just a fundraiser and grant writer. I also worked for a global family foundation which meant I sat on the side of the giver, not the asker. That was an eye-opening experience...
Fundraising letters. Social media posts. Grant applications. Corporate sponsorship forms. Emails. Brochures. PowerPoint slides. At one point, I was the copywriter for all the above (and more!) for a national nonprofit. I was an outside consultant, handling the full...
How many times have you had a bad customer experience, whether with an online store, a physical store, a restaurant, airline or other? My guess is more than once. And it’s frustrating as hell. You don’t get what you want, you have a hard time getting service or...