CATEGORIES:
LATEST POSTS:

The ROI Of Twitter: Giving Thanks 4
Traveling across North America means taking time to meet local nonprofit experts in every city I visit. Today I’m giving thanks to those from D.C., Nola and Chicago.

The ROI Of Twitter: Giving Thanks 3
Toronto is full of nonprofit smarties. That’s why they call it the GREAT white north! New York? Plenty of nonprofit experts to follow, engage and learn from.

The ROI Of Twitter: Giving Thanks 2
I’m giving thanks to nonprofit experts out west and in Pennsylvania who I follow on Twitter and made sure to meet IRL. You should follow, engage and learn from them too!

The ROI Of Twitter: Giving Thanks
Twitter is a wonderful tool for making friends. This week I am giving thanks to the nonprofit people who took our online connection offline and met me IRL.

Navigation To Nowhere
When an older relative tries to use a site to purchase glasses, the navigation frustrates them. A customer lost. A purchase lost.

Take A Break!
You’re staring at a screen all day and probably half the night. Sometimes you need to take a break from the tweeting, liking, sharing, posting, messaging, storying and commenting.

Nonprofit Job Listings From Hell: The List
It’s hard enough getting people to work for the Third Sector but nonprofit job listings from hell don’t help. How big is your list should never be a job requirement.

Five Steps To Correcting An Online Mistake
When your brand makes an online mistake, there are 5 steps you need to take in order to fix the situation. Your followers may be offended and the Internet is in a negative frenzy buzz. Here’s what you need to do. Right away.

Gratitude vs. Frustration
When someone helps me, I am happy to express my gratitude. But it’s frustrating when others cannot extend the same courtesy. And it hurts their business.

Should Daryl Morey’s Deleted Tweet Get Him Fired?
Daryl Morey’s now deleted tweet about the Hong Kong protests leads to the question: Should he be fired for the tweet? No. But odds are he will be. How sad.